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I forgot my yahoo security question & alternate email address what can I do ?

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I forgot my yahoo security question & alternate email address what can I do ?

Postby eadwyn » Tue Jan 08, 2013 4:05 am

I'm using yahoo mail over last 3 years and it's active but today when I put my ID & password it want my sign up security question. I forgot it :( so can't access my mail account. please help me :((-
eadwyn
 
Posts: 416
Joined: Wed Oct 03, 2012 6:44 pm

I forgot my yahoo security question & alternate email address what can I do ?

Postby prince » Tue Jan 08, 2013 4:18 am

If you have forgotten all of them informations to related your account such as ALTERNATE email address and secret Q&A and you're unable to access your account so you can be discussion to the yahoo with live chat.
1)Visit the link http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ACCT&page=contact
2) Seclect, "Yahoo! Account "on the first on box.
3) Select, "Password and Signin"on the second one box when you selected the forgot password there will appear a third one box on there select "forgot secret questions & answers" on the third one box.
To the next.
Click, "Chat With a Support Agent online" and keep patient while loading a live chat after appear a live chat start to discuss to the live chat agent and then tell us to your problem and they will something arrange.

Note :That system can be worked on a laptop or computer rather then a mobile device.

Here you can submit a form with your problem to the yahoo help team.
http://help.yahoo.com/l/us/yahoo/privacy/general.html

OR,To further quries Contact/Call to the yahoo support and explain what's happend with your account.

Yahoo! Customer Service 701 First Avenue Sunnyvale, California 94089
Phone (408) 349-1572
Fax (408) 349-3301
Toll Free USA: 1-866-562-7219
or 1-800-318-0631
How to reach a live person:
Press 2 when recording asks for
your selection
Hours of Operation:
Mon-Fri: 6am - 6pm PT

Email Yahoo at those addresses:
[Y Customer Support]
[email protected]

[Email Support]
[email protected]
prince
 
Posts: 1066
Joined: Thu Mar 31, 2011 9:15 pm

I forgot my yahoo security question & alternate email address what can I do ?

Postby gunn » Tue Jan 08, 2013 4:25 am

The prompt you are currently receiving is called "Second sign-in verification," or "Confirm Your Identity" and is designed to protect your account from unauthorized access.

Please follow the steps in this Yahoo! Help article:

http://help.yahoo.com/kb/index?page=content&id=SLN8923
gunn
 
Posts: 998
Joined: Fri Apr 01, 2011 1:59 am

I forgot my yahoo security question & alternate email address what can I do ?

Postby abornazine39 » Tue Jan 08, 2013 4:31 am

The prompt you are currently receiving is called "Second sign-in verification," or "Confirm Your Identity" and is designed to protect your account from unauthorized access.

Please follow the steps in this Yahoo! Help article:

http://help.yahoo.com/kb/index?page=content&id=SLN8923
Password and sign in help: http://help.yahoo.com/kb/index?page=topics&y=PROD_MAIL_ML&locale=en_CA&topics=TOP_PASSWD
abornazine39
 
Posts: 331
Joined: Tue Oct 30, 2012 3:00 am

I forgot my yahoo security question & alternate email address what can I do ?

Postby warrick13 » Tue Jan 08, 2013 4:43 am

Make a new one =)
warrick13
 
Posts: 360
Joined: Wed Oct 03, 2012 4:19 pm


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